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New customers- get your free SIM from the nearest retailer

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Reasons why you should buy a Plan:

  1. They are great value for money – save over 70% on national calls, texts and internet
  2. Quick and easy to buy and ready for you to use as soon as you receive the confirmation message
  3. There’s no need for you to get another Lycamobile SIM
  4. It’s convenient – use your Lycamobile SIM for all of your National and international calling, texting and mobile internet needs
  5. Allows you to control your usage – you can check your remaining allowance from your phone free of charge
    No contract to sign, so no commitment
  6. We will automatically renew the bundle once it expires – all you have to do is stay topped-up (we will remind you to top-up and give you the option of not renewing)

How to buy

  • If you are not currently a Lycamobile customer get your free SIM and be sure to top-up with enough credit.
  • Using your Lycamobile SIM, dial *139*Bundle code# or text the bundle code to 3535.
  • If you don’t have enough credit to buy the bundle you will be prompted to top-up and try again.
  • You will receive a confirmation message shortly after buying your bundle stating that it has been applied to your account. You should wait for this message before starting to use your bundle allowance.

Auto renewal

Your bundle is subject to Auto-renewal and if you opt-in will automatically renew once it expires. We will remind you before it is due to be renewed, giving you the option to cancel. The renewal charges will be deducted from your main balance or through your payment card, depending on the initial activation method. To cancel Auto-renewal, dial *190# and follow the instructions.
Please note that any auto- renewal cancellation request made on or after the expiry date will not be accepted.

Terms and Conditions

National

National Bundles

Lycaworld bundles can be used to call from the Italy all the Lycamobile numbers in the world. Other usage will be charged at a standard rate. Allowance is valid for 30 days only including the day of purchase. Only one bundle per 30 days period may be allowed. All bundles are subject to auto renewal up on expiry of each bundles, therefore customers should require to keep the minimum amount, unless it’s been cancelled by dialling *190#. The minutes to all the Lycamobile numbers in Tunisia are limited (see bundle description). In case of calls to Lycamobile numbers in Tunisia and to other Lycamobile numbers in the world, the number of used minutes will be calculated in the following way: 1 minute to a Lycamobile number in Tunisia is equivalent to 4 minutes to other Lycamobile numbers in the world. The calls to all the Lycamobile numbers in Tunisia are not allowed for the numbers ported to Lycamobile from other Operators. Any unused allowance after the validity period will not be carried forward. If you have purchased more than one bundle type, allowances will be deducted from the first bundle purchased. Promotional credit cannot be used to buy the bundles. The bundles are for non-commercial, private, personal use only.

Lycamobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice. Any illegal, misuse or unethical activity will result in immediate suspension of the service or the activities that considered as illegitimate usage will result in barring the service. The customer is required to use the offer in a lawful manner, in good faith and fairness and must refrain from achieving benefits different from those related to the normal use of the offer for interpersonal communication. Unless of other evidences, it is presumed a use, in accordance with good faith, that doesn’t exceed every 30 days:

• 10,000 minutes of calls • 10,000 SMS

For more information or if you require any support with this offer please contact our customer service team on 40322 (call charges may apply).

Prepaid bundles and Roaming

It is possible to use the bundle allowances while roaming in the EU/EEA countries. A different data limit is applied to these bundles when you roam within EU/EEA Countries (see roaming data allowance indicated in each bundle). Our roaming Fair Usage Policy is applied on the roaming products. You can find it on eu-roaming-is-changing.

Please note: 30 minutes before the renewal time of your bundle, the cost of the bundle will be reserved/frozen from your balance, to ensure auto-renewal will take place.

Data

Data Bundles

Data Bundles allowance is only for Data usage in Italian metropolitan area. Other usage will be charged at a standard rate. Allowance is valid for 30 days only including the day of purchase. Only one bundle per 30 days period may be allowed. All bundles are subject to auto renewal up on expiry of each bundles, therefore customers should require to keep the minimum amount, unless it’s been cancelled by dialling *190#. You will be activating only one type of plan at a time including data (except for Internet Options that can be added). Any unused allowance after 30 days will not be carried forward. In bundle data usage is rounded up and charged in 1KB increments. Once the data allowance of a bundle has been fully used, additional data usage will be charged at €0,18/MB. Any unused allowance after the validity period will not be carried forward. If you have purchased more than one bundle type, allowances will be deducted from the first bundle purchased. Promotional credit cannot be used to buy the bundles. The bundles are for non-commercial, private, personal use only.

You can buy the Lycamobile Data bolt-ons (Plus 1GB and Plus 2GB) only if you have already activated one of the bundles that already include Data (Data XL and Lyca Globe excluded ). Lycamobile Data bolt-on’s will expire when your main bundle expires. You may purchase the bolt-on’s from your existing account balance. Each bolt-on can be added up to 2 times (for each option) to your existing main bundle within the expiry date. Any unused data will expire on the expiry date of main bundle. Promotional credit cannot be used to buy the bolt-ons.

Lycamobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice. Any illegal, misuse or unethical activity will result in immediate suspension of the service or the activities that considered as illegitimate usage will result in barring the service. The customer is required to use the offer in a lawful manner, in good faith and fairness and must refrain from achieving benefits different from those related to the normal use of the offer for interpersonal communication.

For more information or if you require any support with this offer please contact our customer service team on 40322 (call charges may apply).

Prepaid bundles and Roaming

It is possible to use the bundle allowances while roaming in the EU/EEA countries. A different data limit is applied to these bundles when you roam within EU/EEA Countries (see roaming data allowance indicated in each bundle). Our roaming Fair Usage Policy is applied on the roaming products. You can find it on eu-roaming-is-changing.

Please note: 30 minutes before the renewal time of your bundle, the cost of the bundle will be reserved/frozen from your balance, to ensure auto-renewal will take place.

LYCAWORLD

LycaWorld bundles

Lycaworld bundles can be used to call from the Italy all the Lycamobile numbers in the world. Other usage will be charged at a standard rate. Allowance is valid for 30 days only including the day of purchase. Only one bundle per 30 days period may be allowed. All bundles are subject to auto renewal up on expiry of each bundles, therefore customers should require to keep the minimum amount, unless it’s been cancelled by dialling *190#. The minutes to all the Lycamobile numbers in Tunisia are limited (see bundle description). In case of calls to Lycamobile numbers in Tunisia and to other Lycamobile numbers in the world, the number of used minutes will be calculated in the following way: 1 minute to a Lycamobile number in Tunisia is equivalent to 4 minutes to other Lycamobile numbers in the world. The calls to all the Lycamobile numbers in Tunisia are not allowed for the numbers ported to Lycamobile from other Operators. Any unused allowance after the validity period will not be carried forward. If you have purchased more than one bundle type, allowances will be deducted from the first bundle purchased. Promotional credit cannot be used to buy the bundles. The bundles are for non-commercial, private, personal use only.

Lycamobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice. Any illegal, misuse or unethical activity will result in immediate suspension of the service or the activities that considered as illegitimate usage will result in barring the service. The customer is required to use the offer in a lawful manner, in good faith and fairness and must refrain from achieving benefits different from those related to the normal use of the offer for interpersonal communication. Unless of other evidences, it is presumed a use, in accordance with good faith, that doesn’t exceed every 30 days:

• 10,000 minutes of calls • 10,000 SMS

For more information or if you require any support with this offer please contact our customer service team on 40322 (call charges may apply).

Prepaid bundles and Roaming

It is possible to use the bundle allowances while roaming in the EU/EEA countries. Our roaming Fair Usage Policy is applied on the roaming products. You can find it on eu-roaming-is-changing.

Please note: 30 minutes before the renewal time of your bundle, the cost of the bundle will be reserved/frozen from your balance, to ensure auto-renewal will take place.

INTERNATIONAL

International bundles International bundles inclusive allowances are for calls from Italy to selected international countries (see the list of countries included), and for mobile data usage (if included in the bundle) in Italian metropolitan area. Other usage will be charged at standard rates. Allowance is valid for 30 days only including the day of purchase. Only one bundle per 30 days period may be allowed. All bundles are subject to auto renewal up on expiry of each bundles, therefore customers should require to keep the minimum amount, unless it’s been cancelled by dialling *190#. Any calls, SMS or data usage beyond the bundle allowance will be charged on the standard rate. In bundle data usage is rounded up and charged in 1KB increments. Once the data allowance of a bundle has been fully used, additional data usage will be charged at €0,18/MB. International Texts, Short numbers calls, calls to special and premium numbers and other value-added services are excluded from your allowance. Any unused allowance after the validity period will not be carried forward. If you have purchased more than one bundle type, allowances will be deducted from the first bundle purchased. Promotional credit cannot be used to buy the bundles. The bundles are for non-commercial, private, personal use only.

Lycamobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on reasonable notice. Any illegal, misuse or unethical activity will result in immediate suspension of the service or the activities that considered as illegitimate usage will result in barring the service. The customer is required to use the offer in a lawful manner, in good faith and fairness and must refrain from achieving benefits different from those related to the normal use of the offer for interpersonal communication. Unless of other evidences, it is presumed a use, in accordance with good faith, that doesn’t exceed every 30 days:

• 10,000 minutes of calls • 10,000 SMS

For more information or if you require any support with this offer please contact our customer service team on 40322 (call charges may apply).

Prepaid bundles and Roaming

It is possible to use the bundle allowances while roaming in the EU/EEA countries. A different data limit is applied to these bundles when you roam within EU/EEA Countries (see roaming data allowance indicated in each bundle). Our roaming Fair Usage Policy is applied on the roaming products. You can find it on eu-roaming-is-changing.

Please note: 30 minutes before the renewal time of your bundle, the cost of the bundle will be reserved/frozen from your balance, to ensure auto-renewal will take place.

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