General conditions for the use of SIM Cards and Top-up Cards
These general conditions govern the rights and obligations of Lycamobile and its customers concerning the provision of Lycamobile Services. These general conditions comply with the provisions contained in the Lycamobile Service Charter which can be consulted on the website www.lycamobile.it.
1.1 Acceptable Use Rules: the rules governing the use of the Services by the Customer. They can be consulted on the website www.lycamobile.it
1.2 Agreement: the agreement for the provision of the Service to the Customer by Lycamobile which is concluded upon registration of the Customer’s request by Lycamobile. These General Conditions form an integral part of this Agreement.
1.3 Customer: natural and/or legal person who concludes an Agreement with Lycamobile.
1.4 Customer Assistance Service: customer relations office, which the Customer can contact to request information on Lycamobile Services by calling the free number 40322 from his mobile phone or the number 0645212322.
1.5 Lycamobile: Lycamobile Srl with headquarters in Via di Valle Lupara 10, Rome 00148, registered in the Company Register under No. 1194177.
1.6 Service: the service through which the Customer, by inserting the prepaid and rechargeable Lycamobile SIM card into a mobile phone, can make and receive phone calls, send and receive text messages
1.7 SIM card: prepaid and rechargeable card containing a microprocessor that allows access to the Services.
1.8 Top-up Card: multifunctional card (available both on rigid support and in electronic format) containing a 13-digit code which allows the Customer to use the value shown on the card itself for the purchase of Services or other products.
1.9 Network: the host Italian public mobile communications network (over which Lycamobile has no form of control) and any other mobile network operated by another mobile operator (over which Lycamobile has no form of control).
1.10 Products: the SIM Card and Recharge Cards, as well as any other product offered by Lycamobile under the Lycamobile brands.
1.11 Roaming Services: mobile phone services that allow access to the Services by a Customer located abroad and provided through access to foreign networks (over which Lycamobile has no form of control).
2. Services and Obligations
2.1 Plycamobile is required to provide the means necessary to ensure the adequate operation of the Service. In this respect, Lycamobile will identify the necessary technical means which guarantee access to said Service under optimal conditions.
2.2 Mobile telephony is a form of communication which operates through the transmission of radio frequencies and radio signals. It follows that it may be subject to interference due to various external sources or obstacles, such as buildings and the morphological conformation of the territory. Therefore, Lycamobile cannot guarantee a perfect transmission without errors (in terms of actual availability or quality of the Service) in all places and at any time.
2.3 The quality of the Lycamobile Service also depends on the quality of the mobile device used by the Customer. The quality of the mobile device is entirely beyond Lycamobile’s responsibility.
2.4 The Services are provided in compliance with the quality standards indicated in the Service Charter which can be consulted on the website www.lycamobile.it.
2.5 Occasionally the Network and the Services may not be available due to improvements, modifications, maintenance and other necessary operations relating to the Network or the Services. On such occasions, the Services may be temporarily unavailable and Lycamobile will endeavor to minimize the periods of unavailability. Lycamobile will inform the Customer in advance of such occurrences whenever technically possible.
2.6 Together with the Lycamobile SIM Card, the Customer will receive the PIN code (personal identification number) and the PUK code (personal unlocking key). Instructions for using these codes will vary and are explained in the mobile phone user guide. Customers will take every possible precaution to keep their PIN and PUK codes secret. The Customers will be responsible for the improper or malicious use deriving from the intentional, fortuitous or accidental disclosure of these codes or from the transfer of their SIM Card.
2.7 The Customer acknowledges that Lycamobile will use its best efforts to ensure an uninterrupted and error-free service and that Lycamobile will not be held responsible for any damages or problems caused to the Customer by distributors or resellers, resulting for example from fraud, deception and non-payments. In such cases, the Customer must contact the distributor and/or retailer where the SIM Card and/or Top-up Card was purchased and request a refund.
2.8 Telephone calls and text messages to special rate numbers are expressly excluded from the Services.
2.9 The costs of all our Services can be consulted on www.lycamobile.it, on advertising material and through the Customer Assistance Service.
2.10 It is possible that calls are interrupted for reasons beyond the control of Lycamobile, such as force majeure, other errors, technical problems and/or human error, as well as in the event that the available credit is insufficient.
2.11 Customers are informed of the risk of using a mobile phone while driving a vehicle. Lycamobile will not be held responsible for damages resulting from accidents caused by the use of a mobile phone while driving a vehicle.
2.12 Customers are informed of the possibility of interference that the mobile phone can cause to certain equipment, such as medical devices, aircraft instruments, etc. It is therefore of fundamental importance to strictly follow the instructions indicated by the personnel responsible for such equipment. Lycamobile will not be held liable for any damages resulting from failure to follow these instructions
3. SIM card
3.1 The SIM card is used by inserting the card into a compatible mobile phone.
3.2 The SIM Card remains the exclusive property of Lycamobile. The SIM Card must be carefully kept by the Customer, who must not misuse it. Lycamobile will replace the SIM Card if it is declared to be defective due to manufacturing or design problems. Lycamobile may charge an amount for the replacement of the SIM card if the Customer is responsible for improper use, or damage or loss of the same. It is the Customer’s responsibility to inform Lycamobile of any damage to the SIM Card.
3.3 The SIM Card has a duration of 24 (twenty-four) months starting from the making of the first paid call or from the last top-up operation (the “Validity Period”). After 13 months (12+1) without top-up operations being carried out, the service will be suspended and the SIM card will be deactivated, upon notification to the Customer 30 (thirty) days in advance.
3.4 In the event of suspension of the service, the Sim Card can be reactivated free of charge within a further period of 11 months (the “Reactivation Period”) and the reactivation of the Sim Card will take place within 48 hours of the Customer’s request, except in exceptional cases. If the Customer requests the reactivation of the SIM Card (the “Reactivation Request”), the remaining unused credit following the deactivation of the SIM Card pursuant to clause 3.3 will be restored and the Customer will be able to make calls and send SMS.
3.5 Once the Reactivation Period has elapsed without the Customer receiving a reactivation request (i) the SIM Card will be definitively deactivated, upon notification to the Customer 30 (thirty) days in advance, and (ii) the number associated with it may be reassigned to third parties after the prescribed latency period of 3 (three) months. The Customer may request a refund for the remaining unused credit by following the procedure described in the Service Charter. The Customer will not be entitled to any refund of credits granted free of charge or on a promotional basis.
4. Top-up Cards
4.1 Customers pay for the use of the Services by topping up the credit on their SIM Card. Customers can top up their credit by purchasing a Top Up Card.
4.2 Customers can top up their SIM card credit at any time after registration and following a Reactivation Request.
4.3 If the top-up is made before the end of the Validity Period, or after a Reactivation Request, the credit remaining at the time of top-up will be added to the credit provided for on the Top-up Card purchased.
4.4 Each time the Customer tops up their Lycamobile SIM Card following a Reactivation Request, the Validity Period will be extended for a further twenty-four (24) months under the conditions set out above.
4.5 If the Customer has used a Top-up Card to top up the credit on the SIM Card, this credit may only be used for the use of the Services. The Customer will be entitled at any time to receive a cash refund for the remaining unused credit, including in cases of withdrawal, non-use of the Services during the validity period, number portability and in other cases specified in the Service Charter .
4.6 Lycamobile reserves the right to offer Top-up Cards in the form of multifunctional credit top-ups that can be used for other services in addition to the Lycamobile Services.
5.1 Where necessary for technical needs and organization of the Service, Lycamobile will have the right to modify the technical characteristics of its Services.
5.2 Lycamobile reserves the right, in its absolute discretion (and without notice), to restrict or prevent access to certain websites and services on its Network, including VoIP (Voice over Internet Protocol) services. If Lycamobile decides to limit or prevent access pursuant to this paragraph, you may receive a message stating that the website or service is “unavailable”.
6. Interruption of the Service and termination of the Agreement
6.1 Lycamobile will have the right to interrupt the provision of the Service to the Customer, without prior notice, if the Customer seriously defaults on his contractual obligations, in particular the obligations governed by Article 7, or if Lycamobile is unable to provide the Service for reasons beyond your control.
6.2 In the event that the Customer is seriously in default, the interruption of the Service will take place without the Customer having the right to compensation. The Service will be reinstated if Lycamobile deems that the Customer has fulfilled its contractual obligations. The Customer will have to bear the costs incurred for the interruption of the Service, as well as those for the subsequent restoration of the Service. Interruption of the Service does not release the Customer from fulfilling the other obligations of the Agreement.
6.3 If, after fourteen (14) days from the notice sent by Lycamobile to urge the Customer to fulfill its contractual obligations, Lycamobile considers that the Customer is still in serious default, Lycamobile will have the right to terminate the Agreement. The Customer may in any case file a complaint and resort to the conciliation procedure of the Communications Authority, as specified in the Service Charter.
7. Obligations of the Client
7.1 The Client shall not use the Services for the following activities:
- improper, immoral, fraudulent or illegal use, or to send or receive information of an offensive, illegal, indecent, obscene or threatening nature;
- activities that cause, or that deliberately induce third parties to cause damage, nuisance or disturbance to Lycamobile, or to Lycamobile Customers or other subjects, and the persistent and unjustified sending of unsolicited communications;
- transmission of viruses or other harmful software, use of the Services in a manner that affects network operations or the integrity or security, or that could cause death, personal injury, or property damage;
- use of devices unsuitable for use with the Network, including, but not limited to, SIM-boxes and SIM-gateways;
- support calls to forwarding services and onwarding calling services or calls to numbers that distribute profits, as well as resell to others or exploit the Services economically;
- use the Services in any way that does not comply with the terms of this Agreement;
- damage or impair the operation of the Network through which the Services are provided;
- receive or send information that you do not own and which may be used to infringe the rights of third parties, including copyright and other intellectual property rights of third parties (unless this is done with the prior written consent of such third parties) .
7.2 In the event that Lycamobile has reason to believe that the Customer has not complied with the provisions of this clause, and such non-compliance is of no small importance, Lycamobile will have the right to suspend, partially or in full, access to the Service and/or to terminate the Agreement without giving prior notice to the Customer and with immediate effect. If Lycamobile decides to terminate the Agreement for the aforementioned reason, the Customer’s SIM Card will be deactivated and the mobile phone number may be recycled and reassigned to another Customer according to the times and procedures established by law. The Customer will not be able to access or use the Service and will not be entitled to any compensation.
7.3 When purchasing a SIM Card, the Customer will be required to register on the website www.lycamobile.it. For registration purposes, the Customer will be required to provide personal data, including name, address, date of birth, etc. The Customer acknowledges that the provision of false information is fraudulent and, if Lycamobile ascertains that the personal data provided is false, Lycamobile may terminate this Agreement without being liable to the Customer in any way.
7.4 It is the Customer’s responsibility to notify Lycamobile of any changes and updates to their personal data.
8. Processing of personal data
8.1 Lycamobile will process the Customer’s personal data in accordance with the provisions of the Personal Data Protection Code (Legislative Decree 196/2003), as specified in the information provided below pursuant to art. 13 of Legislative Decree 196/2003. Further information will also be indicated in the Service Charter.
9. Responsibility of Lycamobile
9.1 Lycamobile will not be required to fulfill its contractual obligations, nor to provide the Services in the event of force majeure, i.e. events beyond its control, including, by way of example but not limited to, disasters and natural calamities, riots, omissions or violations by third parties, wars, governmental provisions, and provisions issued by judicial or administrative bodies.
9.2 Lycamobile will not be liable for damages or losses deriving from the content of telephone calls or SMS sent and/or received by the Customer.
9.3 Lycamobile will not be liable for damages resulting from the intervention of third parties, including actions and orders issued by governmental, administrative or regulatory bodies.
9.4 In no event shall Lycamobile compensate indirect or immaterial damages (such as, but not limited to, additional costs, loss of profits, loss of customers, loss or damage of data and loss of contracts) for which it is not liable as in the case unforeseeable circumstances or force majeure or by act of third parties.
9.5 If the Customer suffers damage as a result of delays in activating the Service or delays in handling complaints or in the event of irregular functioning of the Service, as specified in the Service Charter, which can be consulted on the website www.lycamobile.it, Lycamobile will indemnify the Customer according to the provisions of the Service Charter.
9.6 For any other damage to the Customer with respect to the provisions of paragraph 9.5, and exclusively in cases where the Customer is not a consumer, Lycamobile’s liability towards the Customer will be limited exclusively to direct damages due to willful misconduct and gross negligence and for a total maximum amount of one thousand Euros (€1,000) for each complaint or series of related complaints. In this case, the Customer must promptly send Lycamobile written notice of the damage suffered within the term of four (4) weeks from the detection of the damage in question. Damages for which written notice will not be sent to Lycamobile within this period will not be subject to compensation. This deadline may be waived by Lycamobile if the Customer provides objective evidence of having been unable to send said communication within the established deadline. This clause does not apply if the Customer is a consumer.
10. Customer Responsibilities
10.1 In the event of loss or theft of the SIM Card, the Customer will be required to promptly call the Customer Assistance Service communicating the incident and to prevent third parties from using their SIM Card. The Customer will be solely responsible for the SIM Card and will not be entitled to claim compensation from Lycamobile for the loss or theft of the SIM Card. If the Customer promptly notifies Lycamobile of the loss or theft suffered and the SIM Card is blocked, the Customer will be entitled, upon request, to a refund of the remaining unused credit.
10.2 In the event of loss or theft of the SIM Card, the Customer will be required to promptly call the Customer Assistance Service communicating the incident and to prevent third parties from using their SIM Card. The Customer will be solely responsible for the SIM Card and will not be entitled to claim compensation from Lycamobile for the loss or theft of the SIM Card. If the Customer promptly notifies Lycamobile of the loss or theft suffered and the SIM Card is blocked, the Customer will be entitled, upon request, to a refund of the remaining unused credit.
11. Changes to the General Conditions and Customer Withdrawal
11.1 In accordance with Article 70.4 of the Electronic Communications Code (Legislative Decree 259/2003), Lycamobile reserves the right to modify its rates and these General Conditions. If the changes made are unfavourable, Lycamobile will communicate the proposed changes on its website with at least one month’s notice. The Customer will have the right to withdraw from the contract by sending written notice to Lycamobile with one month’s notice. Customers are invited to consult the site regularly to check for any changes.
11.2 The use of the Services by the Customer beyond 30 days from the informative communication of Lycamobile relating to the changes will constitute a tacit acceptance of such changes by the Customer.
11.3 Without prejudice to the provisions of paragraphs 11.1-11.3, Customers may withdraw from the Agreement at any time by giving written notice to Lycamobile by registered letter with acknowledgment of receipt.
11.4 Lycamobile will have the right to assign to third parties any of the rights due to it and the obligations deriving from it by virtue of these General Conditions in accordance with the provisions of Article 1264 of the Civil Code.
11.5 The Customer has the right to withdraw from the service supply contract, according to one of the following methods:
by sending the appropriate signed request form by registered mail or to the email address firstname.lastname@example.org;
by completing the form in one of the authorized Lycamobile sales points.
11.6 In the event of deactivation and withdrawal, no cost is foreseen.
12. Complaints, Disputes, and Governing Law
12.1 Any complaints or disputes between the Customer and Lycamobile concerning the provision of the Service can be raised by contacting the Customer Assistance Service as indicated above. The Parties may resort to the conciliation procedure of the Communications Regulatory Authority, as specified in the Service Charter, which can be consulted on the website www.lycamobile.it.
12.2 This Agreement is governed by Italian law.
13. Execution of these General Conditions
13.1 The information obtained through the telephone traffic processing systems and other data of Lycamobile will constitute objective proof of the activation and use of the SIM Card by the Customer.
14. Information under art. 13 of Legislative Decree 196/2003 (Code regarding the protection of personal data)
14.1 Pursuant to article 13 of Legislative Decree 196/2003, Lycamobile Srl provides this Information regarding the processing of personal data in relation to the Services provided to you.
14.1 Purposes of processing
- Your personal data is processed for the following purposes:
14.1.1 Purposes for which the processing of the customer’s personal data is necessary in relation to the management of the contractual relationship and the provision of the Services:
- Provision of electronic communication services (such as, for example, access to the mobile telephone network and transmission of communications made by you);
- Maintenance, assistance, delivery of connections, products and/or equipment;
- Optimization of electronic communication and network services;
- Management of complaints and disputes;
- Billing of fees, traffic and any additional products/services;
- Credit protection and possible recovery;
- Sending information or service communications;
- Delivery, activation and maintenance of products, Services and/or equipment and the like.
The processing of your personal data, including the communication of the same data to the subjects indicated below (Section 14.2 of this Information), is necessary for the execution of obligations deriving from the signed contracts and/or for the execution of the services and Requested services. The provision of data is necessary for the pursuit of the aforementioned purposes. Without such data it will therefore not be possible to provide the requested Services. Therefore, any refusal to provide such data may make it impossible to establish the contractual relationship or to continue providing the Services.
In addition to the purposes described above, your personal data may also be used, without the need for your specific consent, for purposes related to the fulfillment of obligations established by Community and national legislation, in particular by laws, regulations and provisions contingent/urgent, and the protection of public order, the investigation and prosecution of crimes, as well as for the sending of “Institutional” communications and/or SMS in exceptional and emergency cases, linked to disasters, natural calamities or to other situations of serious and imminent danger to the population.
14.1.2 Further purposes for which the treatment can be carried out only with the consent given optionally by the Customer:
- Market research, economic analysis and statistics;
- Marketing of our services, sending of advertising, information, promotional material and participation in initiatives and offers aimed at rewarding customers;
- interactive commercial communications;
- Surveys of the degree of customer satisfaction on the quality of the services provided;
- Analysis of telephone and telematic traffic data and of the use of electronic communication and multimedia services used, to identify consumption habits and propensities, to improve the services provided and to satisfy specific customer needs, according to the methods illustrated below.
The activities described above may concern products and services of Lycamobile, companies of the Lycamobile Group or their commercial partners, subject to specific consent from the Customer.
In particular, the processing of personal data carried out for “direct marketing” purposes (i.e. for sending advertising material, direct sales or for carrying out market research or commercial communication) may also be performed through an automated system calls, without the intervention of an operator, mail, including electronic mail, fax and MMS (Multimedia Message Service) and SMS (Short Message Service) type messages.
The prior consent to the processing of data and communication to the subjects indicated below for the aforementioned purposes is optional and may be revoked at any time by calling our Customer Assistance Service at the free number 40322 from SIM Lycamobile and at +39.06.45212322 from another telephone, or by sending the form downloadable from the website www.lycamobile.it by registered letter with return receipt to Lycamobile Srl, Via di Valle Lupara 10, 00148 Rome. If consent is given, pursuant to art. 130, paragraph 4, of Legislative Decree 196/2003, Lycamobile will also process your personal data to market its products and services similar to those already provided through messages transmitted over the electronic network and you may object to this processing at any time, in easy and free by writing to email@example.com.
The consent given for the sending of commercial and promotional communications (pursuant to article 130, paragraphs 1 and 2, of Legislative Decree 196/2013) implies the receipt of such communications not only through automated contact methods, but even through traditional methods, such as paper mail or calls through an operator. Where consent is not intended for the receipt of commercial and promotional communications through both automated and traditional methods, it will still be possible to express any desire to receive communications through the preferred reception methods (automated or traditional), without prejudice to the rights that you can exercise free of charge pursuant to art. 7, Legislative Decree 196/2003, indicated below (Section 14.6).
14.2 Categories of subjects to whom the data may be communicated or who can learn about them
For the pursuit of the purposes indicated above in Section 14.1.1, and, where specific consent has been given, for the purposes indicated in Section 14.1.2, Lycamobile will communicate, in Italy and abroad, including countries not belonging to the Union European Union, personal data to third parties belonging to the following categories:
- Public authorities and supervisory and control bodies;
- Lycamobile Group company;
- Subsidiary, parent and associated companies;
- Subjects who perform tasks of a technical and organizational nature on behalf of Lycamobile;
- Subjects who carry out services of acquisition, processing and processing of the data necessary for the use of services for customers;
- Subjects that provide services for the management of the Lycamobile information system;
- Subjects who carry out activities of transmission, enveloping, transport and sorting of the communications of the interested party;
- Individuals who carry out customer assistance activities (e.g. call centers, etc.);
- Subjects who carry out archiving and data entry activities;
- Studies and companies in the field of assistance and consultancy relationships;
- Subjects who carry out control, audit and certification duties of the activities carried out by Lycamobile also in the interest of its customers and users;
- Subjects that provide services for credit risk management and fraud control (such as data processing centres, banks, risk centres, debt collection companies and law firms);
- Other telecommunications operators, for the management of interconnection and roaming relationships.
With particular reference to the purposes referred to in Section 14.1.2, if specific consent has been given, personal data may also be communicated to:
Subjects who carry out promotion and sale of products and services of Lycamobile and of the other companies of the group of which Lycamobile is a part;
Subjects who carry out market research aimed at detecting the degree of customer satisfaction.
The subjects belonging to the categories listed above will process the personal data as separate Data Controllers or as Managers or Persons in charge appointed for this purpose by Lycamobile. The complete and updated list of Data Processors and third parties to whom the data may be communicated will be available on the website www.lycamobile.it or can be requested from our Customer Assistance Service by writing to Lycamobile Srl, Via di Valle Lupara 10, 00148 Rome . Your personal data may also be known by Lycamobile employees/consultants who have been specifically appointed as Data Processors or Persons in charge of processing.
Where the transfer of personal data is made to a country that does not belong to the European Union (for example, India) the treatment will be carried out for the purposes and with the methods established pursuant to articles 43 ff. of Legislative Decree 196/2003. This treatment will be carried out with your prior consent (where necessary and in any case for the purposes referred to in Section 14.1.2). In any case, Lycamobile will undertake to ensure that the processing is carried out providing personal data protection at least equal to that guaranteed in the European Union and in Italy.
14.3. Processing and retention of traffic and location data other than traffic data
Lycamobile will process your traffic data in compliance with the provisions of articles 123 and 132 of Legislative Decree 196/2003. In particular, traffic data will be deleted or made anonymous when no longer necessary for the purpose of electronic communication transmission, it being understood that:
a) the traffic data necessary for invoicing and payments in the event of interconnection will be processed for a period not exceeding six months, without prejudice to further specific retention necessary as a result of a dispute, including in court;
b) the processing for the purpose of marketing electronic communication services or for the supply of value-added services will be carried out to the extent and for the duration necessary for the processing, according to what is established by the contracts stipulated from time to time in relation to such services and upon manifestation of your consent, which can be revoked at any time.
With regard to location data other than traffic data necessary for the provision of certain services, we inform you that Lycamobile will process your data in compliance with the provisions of art. 126 of Legislative Decree 196/2003. In particular, such data will be processed, to the extent and for the duration necessary for the provision of the value-added service requested, subject to prior information on the nature of the data relating to the location being processed, on the purposes and duration of the latter, as well as on the eventuality that the data are transmitted to a third party, and upon manifestation of your specific consent which may be revoked at any time.
14.4. Processing method and logic
Without prejudice to what is indicated in the individual sections of this Information, the processing of data will be carried out manually (for example on paper) and/or through IT and telematic tools, with logics of organization and processing of your data, including traffic, related to the purposes indicated above and, in any case, in order to guarantee the security and confidentiality of data and communications.
14.5. The Data Controller
The Data Controller is Lycamobile Srl, with headquarters in Via di Valle Lupara 10, 00148 Rome, registered in the Company Register under No. 1194177, +39.06.45212322, firstname.lastname@example.org.
14.6. Rights of the interested party pursuant to art. 7 Legislative Decree 196/2003
We remind you that you have the right at any time to know what your data is and how it is used, as well as to have it updated, integrated, rectified, request its cancellation, transformation into anonymous form and the blocking of data processed in violation of law. You also have the right to object, for legitimate reasons, in whole or in part, to the processing of data concerning you even if pertinent to the purpose of the collection, and the right to object to the processing carried out for the purpose of sending advertising or sales material directly or for carrying out market research or commercial communication, including the purposes referred to in Section 14.1.2.
The right to object to the processing of your personal data for “direct marketing” purposes (i.e. for sending advertising material, direct sales or for carrying out market research or commercial communication) through automated contact methods extends to traditional ones such as paper mail or calls through an operator, without prejudice to the possibility of exercising this right in part, as provided for by art. 7, paragraph 4, of Legislative Decree 196/2003.
Your ability to exercise any other right pursuant to art. 7 of Legislative Decree 196/2003 , by writing to the Data Controller, i.e. to Lycamobile Srl, Via di Valle Lupara 10, 00148 Rome.
14.7. Updates to this Policy
Lycamobile undertakes to periodically update this Information and adapt it to changes in the applicable regulations on the protection of personal data. Any updates to this Policy will be made immediately available on the website www.lycamobile.it.
 Pursuant to art. 7, Legislative Decree 196/2003 (Right of access to personal data and other rights):
“1. The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in an intelligible form.
2. The interested party has the right to obtain the indication:
a) of the origin of the personal data;
b) the purposes and methods of processing;
c) of the logic applied in case of treatment carried out with the aid of electronic instruments;
d) of the identification details of the owner, of the managers and of the designated representative pursuant to art. 5, paragraph 2;
e) of the subjects or categories of subjects to whom the personal data may be communicated or who can become aware of them as designated representative in the territory of the State, managers or agents.
3. The interested party has the right to obtain:
a) updating, rectification, or, when interested, integration of data;
b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this requirement is proves impossible or involves the use of means that are manifestly disproportionate to the protected right.
4. The interested party has the right to object, in whole or in part:
a) for legitimate reasons, to the processing of data concerning him, even if pertinent to the purpose of the collection;
b) to the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication”.